Property Management

Tenant Sourcing & Leasing

Goal: Ensure high-quality tenants with minimal vacancy periods.

• Marketing & Advertising:
○ Listing properties on top rental platforms and local websites
○ High-quality photography and virtual tours to showcase properties
○ Targeted marketing campaigns to attract ideal tenants

• Tenant Screening:
○ Comprehensive background checks (credit, criminal, and eviction history)
○ Employment and rental reference verification
○ Income verification to ensure financial reliability.

• Lease Agreement Management:
○ Drafting and signing legally compliant lease agreements
○ Handling all documentation for new tenants, renewals, or lease terminations

• Move-in/Move-out Coordination:
○ Property walk-throughs with detailed condition reports
○ Coordination of move-in logistics (key handover, utilities setup)
○ Move-out inspections and security deposit management

Rent Collection & Financial Management

Goal: Maximize cash flow and ensure consistent rent payments.

• Automated Rent Collection:
○ Setting up convenient online payment options for tenants
○ On-time rent collection and processing
○ Handling late payments and pursuing collections, if necessary
• Financial Reporting:
○ Detailed monthly and annual financial statements (income, expenses, profit)
○ Tax-ready reports for year-end filing
○ Transparent breakdowns of maintenance costs, repairs, and other expenses
• Budgeting & Expense Management:
○ Budget creation for property maintenance and improvements
○ Ongoing monitoring to ensure that spending stays on track and within budget

Property Maintenance & Repairs

Goal: Maintain the property in optimal condition while controlling costs.

• Routine Maintenance:
○ Regular inspections to identify potential issues before they become costly problems
○ Preventative maintenance programs (HVAC, plumbing, electrical, etc.)
○ Seasonal upkeep (landscaping, debris removal, rain season, hurricane preparation, when necessary etc.)
• Emergency Repairs:
○ 24/7 availability for urgent repairs and tenant concerns
○ Quick response times to prevent damage and tenant dissatisfaction
• Vendor & Contractor Management:
○ Network of trusted, reliable, and cost-effective contractors and vendors
○ Obtaining multiple quotes for larger repair or renovation projects
○ Overseeing contractor performance and quality of work
• Renovation & Improvement Projects:
○ Advice on property upgrades that can boost rental value
○ Project management for renovations, from minor updates to full overhauls

4. Tenant Relations & Retention

Goal: Ensure tenant satisfaction and long-term occupancy.

• Ongoing Communication:
○ Clear and consistent communication channels for tenants (email, phone, online portal)
○ Prompt response to tenant queries or concerns
• Conflict Resolution:
○ Mediation services for resolving tenant disputes or issues
○ Professional handling of complaints to maintain a positive living environment

• Tenant Retention Programs:
○ Regular follow-ups to gauge tenant satisfaction
○ Offer lease renewal incentives and ensure tenant concerns are addressed to minimize turnover

Legal Compliance & Risk Management

Goal: Ensure compliance with local laws and reduce legal risks.

• Lease & Legal Document Management:
○ Drafting and updating lease agreements to comply with local, state, and federal regulations
○ Ensuring compliance with fair housing laws, rent control laws, and eviction procedures

• Eviction Services:
○ Managing the eviction process, when necessary, in full compliance with the law
○ Coordinating with legal professionals for court appearances, if required

Property Inspections

Goal: Maintain the property’s condition and document any issues.

• Routine Inspections:
○ Regular inspections (quarterly or bi-annually) to check for maintenance issues and ensure tenant compliance
○ Move-in and move-out inspections to document the property’s condition

• Tenant Compliance Inspections:
○ Checking for adherence to lease terms (subletting, property use, etc.)
○ Preventing potential damage or misuse of the property

Marketing & Branding Services (Optional Add-On)

Goal: Help property owners increase visibility and attract quality tenants.

• Property Branding & Presentation:
○ Professional branding and presentation of your property portfolio to create a compelling image
○ Social media marketing to showcase your properties to a wider audience
• Market Rent Analysis:
○ Conducting regular market comparisons to ensure rental rates are competitive yet profitable
○ Adjusting rental prices based on market demand and property condition

Move-Out & Turnover Management

Goal: Minimize vacancy periods and keep the property in top condition for new tenants.

• Move-Out Inspections:
○ Thorough inspection of the property to ensure no damage has occurred beyond normal wear and tear
○ Coordination of cleaning and repairs before the new tenant moves in

• Turnover Preparation:
○ Quick turnaround times for preparing properties for the next tenant (cleaning, painting, minor repairs)
○ Preventative actions to ensure the property is maintained between tenants

Additional Services (Optional Add-Ons)

• Short-Term Rental Management (e.g., Airbnb, VRBO)
○ Complete management of short-term rental listings, bookings, and guest communications
○ Coordination of cleaning and maintenance between guests
• Real Estate Investment Consulting:
○ Guidance on buying, selling, or refinancing investment properties
○ Market research and advice on potential investment opportunities

Why Choose Us?

• Experienced & Knowledgeable Team: Experts in both residential and commercial property management
• Transparency & Integrity: No hidden fees, full financial transparency, and clear communication

Proven Track Record: Successful management of a wide range of properties with a focus on maximizing ROI